All custom made, Melanated Gem orders will ship within 2 business days. Please note, if you order on a Friday, your order will ship 2 business days from Friday, which will be the next Tuesday, as DiasporAfri, LLC does not operate on Saturdays and Sundays. If you order more than one set – i.e. Melanated Bundle, or RBG Freedom Set, your order will ship within 3 business days, as the headbands take an exceptional amount of time to make.
Shipping is $10 flat rate for all orders, and $15 for international orders. There is free shipping for all orders over $100.
International orders are currently on hold due to delays up to one month. International Shipping will be reactivated in August.
If for some reason, your order is delayed for over 7 business days, a claim will be created with the shipping partner. If the claim is not resolved, you will be fully refunded.