DiasporAfri, LLC’s return policy is such that if you have received a defective item, you must send a picture or video of the defective item to NdidiLove@DiasporAfri.com within 3 days of receipt of the item, and you will receive a replacement item of the same item. Refunds will be issued if you send a detailed message to NdidiLove@DiasporAfri.com within 24 hours of receipt of the item, showing that you are not satisfied with your items.
International orders: Refunds will be offered only if customer writes an email within 3 days of receipt of the item, showing that you are not satisfied with your item. If an item arrives defective, send a picture to NdidiLove@DiasporAfri.com within 3 days of receipt of the item for a replacement.
Contact hours are Monday through Friday, 9am – 5pm CST. Emails are responded to promptly on weekdays. If you e-mail after 5:00pm on Friday, you will receive a prompt response on the following Monday morning around 9:00am.